Terms and Conditions max66 —
Complete User Guide

1 Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User" or "Member") and max66 ("Platform", "We", or "Company"). This Agreement governs your use of all services, content, and features provided through the max66.fun website and the max66 mobile app.

By accessing, registering, or using any part of the max66 platform, you confirm that you have read, understood, and agree to be bound by all provisions in this document, including our Privacy Policy and Responsible Gaming Policy, which form part of this Agreement.

2 Account Eligibility

To register and use max66 services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years of age at the time of registration
• Not subject to any legal restrictions that prohibit participation in online betting activities
• Register an account in your own name and not on behalf of another person
• Never having had an account closed or permanently banned by max66 previously
• Not registering more than one active account on the max66 platform
• Provide accurate, truthful, and complete personal information during registration

3 Registration & Identity Verification (KYC)

The max66 registration process is designed to be simple and fast, but we require identity verification ("KYC" — Know Your Customer) for all members who wish to make a withdrawal or when requested by the platform for security reasons.

Documents that may be required for KYC verification include:

• Valid Malaysian Identity Card (MyKad) — front and back
• Recent bank statement (not older than 3 months) showing your name and account number
• A selfie holding your identity document, if requested
• Proof of address such as a utility bill or official letter, if required

We are committed to processing KYC reviews within 24 working hours. All documents are submitted through secure channels and handled in accordance with our strict data encryption policy. Your KYC information will not be shared with any third party unless required by law.

Each member is only permitted to hold one active account. Any attempt to create duplicate accounts will result in the closure of all accounts involved and freezing of available funds.

4 Deposits & Fund Withdrawals

Max66 supports a variety of local payment methods, including instant bank transfers (FPX), popular e-wallets, and other methods listed on the Deposit page. All financial transactions are processed through an integrated payment system protected by industry-grade encryption.

Deposit Requirements:

• The minimum deposit amount is RM10 per transaction
• Deposits must be made from a bank account or e-wallet registered in your own name
• Max66 does not accept cash deposits, money orders, or third-party payments
• Successful deposits are typically credited to your account within 5 minutes

Withdrawal Requirements:

• The minimum withdrawal amount is RM50 per request
• Withdrawals are only permitted to the same bank account used for your deposit method
• KYC verification must be completed before your first withdrawal is processed
• Daily withdrawal limits vary according to your VIP membership tier
• Withdrawal requests are processed within 1 to 3 working hours
• Max66 reserves the right to request additional verification for transactions exceeding certain limits

5 Bonuses & Promotions

Max66 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, weekly cashback, birthday promotions, and VIP program rewards. All bonuses are subject to the specific terms and conditions stated in each promotional offer.

• Every new member is eligible to receive a welcome bonus once only, for their first account
• Bonuses cannot be directly converted to cash without meeting the rollover requirements
• Max66 reserves the right to modify, suspend, or withdraw any promotion without prior notice
• Promotion abuse, including the use of multiple accounts to claim bonuses, will result in cancellation of all bonuses and account closure
• Promotions are valid for one account per individual, IP address, device, or household
• Expired bonuses cannot be reinstated

Any bonus claim suspected of being made fraudulently or through deceptive means will be thoroughly investigated. max66 reserves the right to withhold payment and void wins deemed invalid as a result of that investigation.

6 Game Rules & Wagering

All games available on the max66 platform — including Sports Betting, Live Casino, Slots, Bingo, and Fish Shooting Games — are operated using a fair and transparent system. Game outcomes are generated by a Random Number Generator (RNG) that has been independently tested and audited.

• Players are fully responsible for understanding the rules of each game before playing
• Confirmed bets cannot be cancelled or modified
• Any technical disruption occurring during gameplay will be handled in accordance with our dispute resolution policy
• Max66 reserves the right to void any wagers accepted in error or as a result of a system fault
• Minimum and maximum betting limits vary by game type and member VIP tier
• Max66's decision in any game-related dispute is final and binding

7 Account Security

You are solely responsible for keeping your account login credentials confidential, including your username, password, and two-factor authentication (2FA) code. max66 will not be held liable for any losses arising from unauthorised access to your account due to your own negligence.

• Never share your password or account details with anyone, including family members
• Use a strong, unique password that is not used on any other platform
• Enable two-factor authentication (2FA) for an added layer of security
• Log out of your account after every session, especially on shared devices
• Report any suspicious activity to our customer support team immediately

If you suspect your account has been accessed by an unauthorised party, contact the max66 customer support team immediately via 24/7 live chat. We will temporarily freeze your account while an investigation is conducted.

8 Privacy & Data Protection

Max66 respects your privacy and is committed to protecting the personal information you share with us. All data is processed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and our comprehensive privacy policy.

• Your personal information is used solely for account management, transaction processing, and service improvement
• Max66 does not sell, rent, or disclose your data to third parties for marketing purposes
• All data is stored on secure servers with AES-256 encryption
• You have the right to request access, correction, or deletion of your personal data

For more detailed information on how we handle your data, please refer to Privacy Policy our complete.

9 Prohibited User Conduct

To maintain a fair and safe gaming environment for all members, max66 strictly prohibits the following conduct on our platform:

• Using automated software, bots, scripts, or any third-party tools to influence gameplay
• Colluding with other players to manipulate betting or game outcomes
• Registering multiple accounts with the intent to exploit bonuses or promotions
• Attempting to hack, disrupt, or damage the max66 platform infrastructure
• Using the platform for money laundering or illegal financing activities
• Impersonating max66 staff or deceiving other members on the platform
• Using another person's account or allowing others to use your account

10 Account Closure & Termination

You may close your max66 account at any time by contacting our customer support team. Before closure, please ensure all eligible funds have been withdrawn first.

Max66 reserves the right to suspend or terminate your account without prior notice under the following circumstances:

• Confirmation that registration information provided is false or misleading
• Confirmed fraudulent activity, money laundering, or system abuse
• Violation of any provision within these Terms and Conditions
• Legal compliance requirements or directives from competent authorities
• Account inactivity exceeding 12 consecutive months with no transactions

For accounts closed due to fraud or terms violations, max66 reserves the right to hold all funds in that account while an investigation is conducted and appropriate legal action is taken.

11 Limitation of Liability

To the extent permitted by applicable law, max66 shall not be liable for any indirect, consequential, special, or punitive losses arising from your use of our platform, including but not limited to:

• Loss of funds due to technical disruptions or internet service outages
• Betting losses arising from your own gameplay decisions
• Unauthorised access to your account resulting from negligence in safeguarding your password
• Damage to your device arising from the use of our platform

Under no circumstances shall max66's total cumulative liability to you exceed the total amount you have deposited within the 30 days preceding the claim.

12 Terms Amendment & Applicable Law

Max66 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Notice of material changes will be communicated to members via their registered email or in-platform notification at least 7 days before the changes take effect.

Continued use of the platform after the effective date of any changes constitutes your acceptance of the revised terms. If you do not agree with any changes, you have the right to close your account before those changes take effect.

• These Terms and Conditions are governed by applicable law
• Any dispute that cannot be resolved by mutual agreement will be referred to arbitration
• The Bahasa Melayu version of this document is the official and binding version