Data Protection

Privacy Policy max66 —
Your Data Security, Our Priority

Your privacy is more than a legal obligation to us — it is the foundation of trust that builds a lasting relationship between max66 and every loyal member.

Updated: 1 January 2026 Compliant with Malaysia's PDPA 2010 256-bit SSL Encryption
256-bit SSL Encryption Active
0 Sale of Data to Third Parties
24/7 Security Monitoring
PDPA Full Malaysia Compliance

Quick Summary: max66 only collects the data that is necessary, stores it securely using industry-grade encryption, and never sells your information to anyone. You always have the right to review, amend, or request deletion of your data.

1 Introduction & Scope of This Policy

This Privacy Policy explains how max66 ("we", "Platform", or "company") collects, uses, stores, and protects your personal information when you use the max66.fun website, the max66 mobile app, or any services we provide.

This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the latest international data protection standards. By using the max66 platform, you agree to the terms of this Privacy Policy.

This policy applies to all users of our platform regardless of how you access the service — whether via web browser, Android app, iOS app, or any other digital channel we provide. If you do not agree with any provision of this policy, please stop using our platform.

2 Types of Data We Collect

Max66 collects your personal information through several different channels. We only collect data that is genuinely necessary to deliver our services properly, comply with legal requirements, and protect the security of all members.

Data Category Example Information Primary Purpose
Identity Information Full name, MyKad number, date of birth KYC verification & legal compliance
Contact Information Phone number, email address, residential address Account communication & verification
Financial Data Bank name, account number, transaction records Deposit & withdrawal processing
Technical Data IP address, device type, web browser, login session Account security & fraud prevention
Activity Data Betting history, games played, session duration Service improvement & responsible gaming
Cookie Data Language preference, display settings, session token Enhanced user experience

We do not collect sensitive information such as biometric data, medical records, or your religious and political information. All data collected is the minimum necessary to operate the platform securely and comply with regulatory requirements.

3 How We Use Your Data

Every piece of information we collect has a clear purpose and is limited to legitimate use only. max66 uses your data for the following purposes:

  • Managing and maintaining your member account effectively and securely
  • Processing deposits, withdrawals, and all financial transactions accurately
  • Conducting identity verification (KYC) to meet anti-money laundering (AML) compliance requirements
  • Detecting and preventing fraudulent activity, hacking, and platform abuse
  • Delivering important notifications related to your account, promotions, and platform updates
  • Improving service quality and user experience based on usage patterns
  • Supporting responsible gaming efforts by monitoring concerning wagering patterns
  • Complying with regulatory authority directives and applicable legal requirements

Marketing: We will only send you marketing communications if you have given explicit consent. You may withdraw this consent at any time through your account settings.

4 Data Sharing & Disclosure

Max66 does not sell, rent, or trade your personal information to any third party for commercial purposes. This is our absolute commitment to every member who trusts our platform.

However, there are limited situations where we may need to share your data with certain parties:

  • Payment Service Providers: Transaction data required to process deposits and withdrawals is shared with payment gateways integrated with our platform.
  • Technology Partners: Cloud infrastructure and security providers that help us operate the platform — all bound by strict confidentiality agreements
  • Legal Authorities: When required by law, court order, or a legitimate request from an authorised enforcement body
  • AML/KYC Agency: Third-party identity verification services used to ensure anti-money laundering compliance

In all data sharing cases, we ensure that recipients are bound by the same strict confidentiality obligations as our own standards. We do not allow your data to be used for any purpose other than what has been agreed.

5 Data Security Measures

Max66 continuously invests in high-grade security infrastructure to protect every member's data. We take a layered approach to data security — from the network level all the way down to the database tier.

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
  • AES-256 encryption for all data stored in our databases
  • Two-factor authentication (2FA) available for all member accounts
  • Round-the-clock security monitoring by our dedicated cybersecurity team
  • Penetration testing is conducted regularly by independent third parties
  • Strict access control — only authorized personnel can access sensitive data
  • Comprehensive audit logs for all actions involving personal data

Incident Response: In the event of any security breach affecting your data, we are committed to notifying you within 72 hours in accordance with international data protection standards.

6 Cookies & Tracking Technologies

Max66 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain login sessions, and understand how users interact with our services. This is done solely for platform improvement purposes, not to track you across other websites.

Types of cookies we use:

  • Essential Cookies: Required for the platform to function properly — including login sessions and security settings. Cannot be disabled.
  • Functional Cookies: Saving your preferences such as language, display theme, and personal account settings.
  • Analytics Cookies: Helps us understand platform usage patterns in aggregate and anonymized form. You may opt out of these cookies.
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of our platform.

7 Your Rights Over Personal Data

As a max66 member and as an individual protected under Malaysia's PDPA, you have the following rights regarding your personal data. We fully respect these rights and are committed to making the process of exercising them as straightforward as possible:

Right of Access

Request a copy of all personal data we hold about you in a readable format.

Right to Rectification

Request correction of any inaccurate or incomplete information in your records.

Right to Erasure

Request deletion of your data when it is no longer needed, subject to legal requirements.

Right to Object

Object to the use of your data for direct marketing or certain processing purposes.

Right to Data Portability

Receive your data in a structured format that can be transferred to another platform if needed.

Right to Restrict Processing

Request that we restrict the processing of your data while any dispute is being resolved.

To submit any of the data rights requests above, contact our team via live chat on the platform or email us at [email protected]. We will process your request within 14 business days.

8 Data Retention & Deletion

Max66 does not retain your personal data longer than necessary. Retention periods vary according to the type of data and applicable legal requirements:

  • Active Account Data: Retained for the duration your account is active plus 7 years after account closure to meet AML legal requirements
  • Financial Transaction Records: Retained for 7 years in accordance with Malaysia's tax and financial legal requirements
  • KYC Documents: Retained for 5 years from the date of verification or account closure, whichever is later
  • Security Logs: Retained for 2 years for security incident investigation purposes
  • Cookie & Analytics Data: Deleted or anonymised after 13 months

Once the retention period expires, your data is securely deleted using data erasure methods that comply with international security standards. Fully anonymised data may be retained for statistical purposes and cannot be traced back to you.

9 Children's Data Protection

The max66 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from children under the age of 18.

If we find that personal data of underage children has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who believe their child's information has been inadvertently collected are encouraged to contact us immediately.

10 Amendments to This Privacy Policy

Max66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other legitimate operational reasons.

Any material changes will be communicated to you via:

  • In-platform notification at least 7 days before changes take effect
  • Email to the address registered in your account
  • Clear notice displayed on our website's home page

Continued use of the platform after any amendment takes effect will be considered your acceptance of the updated policy. The "Last Updated" date at the top of this document always reflects the latest version currently in force.

11 Contact Our Privacy Officer

We have appointed a dedicated Data Protection Officer to handle all privacy-related enquiries and complaints at max66. If you have any concerns, questions, or wish to submit a request regarding your personal data, please contact us through the following channels:

  • Live Chat 24/7: Via the support icon at the bottom corner of the max66 platform
  • Email: [email protected] (response within 1–2 business days)
  • Response Time: We are committed to responding to all privacy enquiries within 14 business days

Complaints to Regulatory Authority: If you are not satisfied with how we handle your data after contacting us, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP).

The Six Pillars of max66 Data Security

Privacy is not just words to us. It is a carefully built system, regularly audited and strengthened every day.

End-to-End Encryption

All data transmitted between your device and the max66 servers is protected by 256-bit SSL encryption. No one can intercept or read your information while it is in transit.

Strict Access Control

Sensitive member data is accessible only to authorised staff with a legitimate work requirement. All access is automatically logged and monitored without exception.

Malaysia PDPA Compliance

Our data management operations are designed from the ground up to comply with the Personal Data Protection Act 2010. This is not merely a compliance checkbox — it is how we do business.

Regular Security Audits

Our security systems undergo regular penetration testing and independent audits. Any vulnerabilities discovered are addressed promptly before they become real threats.

Financial Data Segregation

Member funds are held in accounts separate from the company's operating funds. Your financial data is handled through an independently audited and protected integrated payment system.

No Direct Data Sales

Our most fundamental principle: your data has never been and will never be sold to any third party for marketing or commercial purposes. This is an unconditional promise to all our members.

Your Data is Safe, Your Game is Secure

Now you know how seriously max66 takes your privacy. Register today and join over 500,000 Malaysian members who play with peace of mind, knowing their data is in trusted hands.

By registering, you agree to the max66 Privacy Policy and Terms & Conditions.

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